Saying I’m sorry is certainly preferable to not apologizing at all, but it’s better if you use instead one of the many alternative expressions in English that you’ll discover in this post. In England, people apologise a lot. They say sorry when they do something wrong, when they have upset someone, when they want to sympathise with someone, when they are about to disturb someone and even when someone else disturbs them! Have you ever stepped on someone’s foot and the other person says sorry before you?! I suppose they feel sorry that their foot was in your way!
